At Premier Air Duct we believe in Full Disclosure about anything that could occur during a service call. What you see on the voucher page is how the voucher company words the information, they do not allow us to edit the info further. Representatives go over anything that may occur in the home, via email or phone, no matter how rare of a case it may be. Technicians will discuss everything with the homeowner after the inspection and before any work begins in the home.
There are two "POSSIBILITIES" that may occur during a service call, and there is no way of knowing if these things may transpire until our technicians perform our initial inspection.
1) Our technicians will ask to see your "Air Handler" when they arrive at your home, this is located either in an attic, crawl space or a closet in the home. The "Air Handler" is where your blower motor and duct work are connected. The technicians will be looking for what are called "Access Ports" which are located on the Plenum boxes of the Air Handler. If for whatever reason these Access Ports are not present, then an installation of access ports will need to occur, otherwise the service cannot be performed. These Access Ports are where we insert our suction machines, that facilitate the cleaning of your duct work and systems. Without these we cannot clean your system. If this is the case then there is a Standard $50 Access Port installation charge.
2) During the initial inspection technicians also inspect for mold and mildew in your system, and duct work. If anything of concern is found, it will immediately be brought to the Home Owners attention. Premier Air Duct has a process and a solution that can be disbursed in your system, and duct work, and will neutralize any mold or mildew, and the solution also kills dust mites and several other allergens. It is a Microban type solution, which contains no bleach, it is safe for pets, and children. It has a very pleasant, clean smell, and we also have unscented. Pricing for treatment of Mold/Mildew, depending on the severity, is $30-$60 per 100 square feet of home. If Mold/Mildew is found within the system or ductwork, it has to be treated or a basic service cannot be performed. Leaving Mold or Mildew untreated and performing a basic cleaning would disburse spores into the home and would create an even worse health hazard than already present in the home.
Our wonderful repeat customers love for us to disburse this solution in their systems even if mold or mildew is not present due to the allergen killing benefits. If you would like this solution to be applied to your homes HVAC unit please discuss this with your technicians.
*If we have treated your Duct system for mold or mildew, we recommend that you change you HVAC filters 24-48 hours after that treatment, as it is known to break up particles, which your filter will catch.
*All of these things are explained to each and every customer during our phones calls before an appointment is taken. All calls are monitored and recorded for quality and training purposes*
*Vouchers are coupons to be used to save money on having services performed, does not guarantee that services can be completed under the voucher price, additional costs may apply."
*Dryer Vent Exhaust Cleaning* (This pricing applies if ONLY dryer exhaust cleaning is being performed. Vouchers cannot be used for just dryer exhaust cleaning.)
Basic Dryer Exhaust (no elbows/turns, and does not go underneath the slab or come out onto the roof or higher than 1st floor of home) $59
Dryer Vent Exhaust with elbows/turns, comes out onto the roof, above the 1st floor, goes underneath the slab, or we retrieve birds nests, insect nests, or any out of the ordinary debris from the exhaust is $119
*It is a liability to our technicians to climb onto a ladder, with equipment/power tools in hand to clean a dryer vent. Please note that anything out of the ordinary will result in the $119 charge*
A vent is the grate in which your Air conditioning or Heat comes from, and is pumped into your home. Vents are usually located in your ceiling, along the top of your walls, sometimes in the floor. We do not clean vents, we clean the AIR DUCTS in the home. If your vents are rusted, or have mold or mildew on them, our technicians will recommend for the homeowner to take them off to be cleaned, painted or replaced. We will brush them off if there is dust that can be easily removed. Our focus is on the duct system of the home.
A return (or intake or register, everyone calls them something different) is a larger grate in which your HVAC unit sucks air from your home and recirculates it through the system and back out of the vents. Returns are always one of the dirtiest parts of your system, they hold around 80% of your homes dirt, dust, hair, and debris. Returns are usually located along the baseboards, sometimes in the ceilings or along the wall. All homes are set up differently.
*Note to "new construction" home owners*Do you know that returns in newly constructed homes, especially returns that are along the floor or baseboards, were likely used as trash cans by workers building the home. Those returns could contain anything from dry wall dust, pieces of drywall, nails or screws, trash from the workers such as cigarette butts, and empty packs, food wrappers, and we could go on and on, and those things will begin to decompose and stink. How do we know? Because we have pulled these types of things from returns in newly constructed homes. Do not assume yours are clean.
Mon-Fri 9 am-5 pm
We are a family owned and operated company.
Representatives and Technicians are in and
out of the offices daily. Please Email us or Leave us a voicemail. Calls and emails are returned Monday-Friday.
Email is monitored Mon- Fri and emails will be responded to with 24-48 hrs
If you send an email or message through this site, please monitor you email inbox.
Calls are returned in the order they are received
Technicians have Saturday appointments
We can also be reached via email at firstname.lastname@example.org and can correspond with you in order to get your appointment set up.
ALL VOUCHER PROMOTIONS AND DETAILS ARE LISTED ON THE VOUCHER INFO TAB. WHO EVER IS THE DECISION MAKER FOR THE HOME SHOULD READ OVER THE INFORMATION.
VOUCHERS ARE COUPONS TO BE USED TO SAVE MONEY ON HAVING A COMPLETE AIR DUCT CLEANING SERVICE DONE ON THE SYSTEM(S) IN YOUR HOME. THE VOUCHERS DO NOT COVER YOUR WHOLE HOME. ADDITIONAL COSTS MAY APPLY. VOUCHERS CANNOT BE USED FOR ONLY DRYER VENT CLEANING.
Premier Air Duct Cleaning
We DO NOT go by the expiration dates on the coupons, they will be honored past the date. The coupons CANNOT be used for dryer exhaust cleaning only. See Dryer Exhaust details towards the bottom of this page.
Estimates/Quotes cannot be given via phone or email. An inspection must be performed.
ALL VOUCHER PROMOTIONS AND DETAILS ARE LISTED ON THE SERVICES TAB. WHO EVER WILL BE PRESENT DURING THE APPOINTMENT SHOULD READ OVER THE INFORMATION.
VOUCHERS ARE COUPONS TO BE USED TO SAVE MONEY ON HAVING A COMPLETE AIR DUCT CLEANING SERVICE DONE ON THE SYSTEM(S) IN YOUR HOME. THE VOUCHERS DO NOT COVER YOUR WHOLE HOME. ADDITONAL COSTS MAY APPLY.
VOUCHERS CANNOT BE USED FOR ONLY DRYER VENT CLEANING.
Groupon & Living Social Coupon for (Little Rock, AR. & Dallas, TX. $29 & $35 Coupon) Memphis, TN. Nashville, TN. St. Louis, MO. New Orleans, LA. $19 & $25 Coupon (50 MILE service radius, beyond 50 MILES is a Standard $30 trip charge. Subject to change due to distance. Little Rock has a 30 MILE service radius)
$19-$29 COUPON- Air Duct Cleaning Only *$289 Value*
Includes 10 AIR DUCTS and 1 return (If the home has more than 10 AIR DUCTS, then each additional AIR DUCT is $10, and if there is more than 1 return, then each additional return is $15) This voucher DOES NOT include dryer exhaust cleaning
$25- $35 COUPON - Air Duct Cleaning AND Dryer Exhaust Cleaning *$369 Value *